Dr Russo was perfect. Very informative, polite, relaxing and with a sense of humour. His communication was good, allowing me to ask questions while watching the monitor and explaining the procedure well.

Dr Russo was very polite and and extremely considerate, he made me feel at ease and not at all embarrassed. He was very patient answering all of my questions making me feel comfortable, informed and involved throughout my procedure. Thank you!

All nurses pre post procedure and the two ladies in the procedure were professional and pleasant.

definitely understood the procedure and reasons for it, unfortunately I do need to come back again in 3 -4 years but i have been left feeling relaxed about that.

very informative and explained every step about what was happening and when i enquired they also explained clearly what was needed. made entire experience feel cosy.

calm, friendly and comforting demeanor,the procedure was explained and I felt comfortable enough to proceed with gas and not sedation.

This doctor was excellent. He made me feel at ease and explained the procedure very well. Thank you, all the team, the staff were very good and caring.

Very friendly and open, gives you confidence in what's about to happen. Happy to be treated by Dr Russo.

Dear Dr Russo, I would like to thank you and your team for the excellent care provided.Today I received the most efficient,professional and kind treatment during my diagnostic procedure and I am truly greatful for this. My experience from admission to discharge from the endoscopic unit was nothing short of excellent. Thank you