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Sanctuary Lodge

Sanctuary Lodge

Hedingham Rd, Halstead, United Kingdom, CO9 2DW

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Reviews

All reviews(231)
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Last 7 days
Last 30 days
Last 6 months
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Alcoholism (186)
Addiction (111)
Group Therapy (40)
Trauma (26)
Alcohol Dependence (13)

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*Star rating based on patient reviews

231 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

One of the best decisions to come here, I feel very strong to deal with life on life’s terms

10 Mar 2024verified patient
Patient seen for:
12-Step Addiction Programme
Substance Misuse
Addiction

Reply from Sanctuary Lodge

Thank you for your review. We are so pleased you had such a positive experience and wish you all the best in your journey. Please do keep in touch.

14 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A life changing experience! I have been challenged and supported and could not have asked for more.

05 Apr 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review and feedback. We're really please to hear of your positive experience. Please do stay in touch. Wishing you all the best for the future.

07 Apr 2024

3.75

4.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
3.00
Wait time

There can be more to cleanliness, but I had a great time at sanctuary lodge. The staff are amazing and helpful abd the sessions are great. The therapists are great too

10 Apr 2024verified patient
Patient seen for:
Cognitive Behavioural Therapy (CBT)
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.

14 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Could not be more caring or considerate or challenging or helpful

30 Mar 2024verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review. We are so pleased you had such a positive experience and wish you all the best in your journey. Please do keep in touch.

31 Mar 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Very supportive and kind to me. Made me feel safe and strong and help my eating. Thank you for helping me in one of the toughest times of my life.

05 Jun 2023verified patient
Patient seen for:
Eating Disorders
Trauma
Alcoholism

Reply from Sanctuary Lodge

Thank you for your kind review, thank you for choosing us and we're so glad you've had a positive experience. Please stay in touch with us through our alumni and aftercare programme.

07 Jun 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Extremely helpful and professional.

05 Jun 2023verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you for your kind review, thank you for choosing us and we're so glad you've had a positive experience. Please stay in touch with us through our alumni and aftercare programme.

07 Jun 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

It's been amazing, not what I was expecting at all. The kindness, support, and advice from everyone has been great. I have enjoyed the experience and will take a lot of knowledge etc away, cannot thank staff enough

09 Jun 2023verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you so much for taking the time to leave a review. We wish you all the best in your recovery journey. Please do keep in touch through our alumni and aftercare programmes.

10 Jun 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was only positive. I cannot recommend sanctuary lodge highly enough

09 Jun 2023verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you so much for taking the time to leave a review. We wish you all the best in your recovery journey. Please do keep in touch through our alumni and aftercare programmes.

13 Jun 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

When I first came in to treatment I was full of fear and this made me behave in ways I wouldn’t normally I didn’t have any faith in myself or anyone around me. Tyrone the nurse really helped me and made me feel supported and this made me feel I could trust him and he had my best interests. Every single support worker was absolutely brilliant I can not trust them enough they made me feel and ease and it feels like they’re friends. They’ve genuinely helped me and given me life. Maria was strict but fair and also had my best interests at hard she gave me tough love and I thank her for that. I was given Kat as a therapist and I felt that I was given the instructions of what I was meant to do but this was not necessarily looking at me as a person and what I needed. I feel that she could of had some time for me to set aside and just to have a chat. Although I realise I was only here for ten days. As all the other therapists found time to say hello to me. On day 6 I was taken to hospital as I had back pain at the time I really didn’t want to go and was angry and upset. I believe this was meant to be and gods intervention as it was my eureka moment. I was taken by therapist Clare and by spending the whole day with her she opened up my mind and I finally became aware if the reasons why I drank and it became clear of how much denial I had been in. Clare kindly connected all the dots and I felt comfortable to finally confront what had been affecting me for so many years. I am being honest when I say she was like my saviour and I can not ever thank her enough for her warmth support and understanding. Through this I was able to gain understanding of what sanctuary lodge offered and more understanding of what the steps meant. I am truely thankful for that day and can’t thank her enough. It has changed my thoughts of myself and for the first time in my life I am able to give myself some self compassion. I have been provided with lots if support for when I leave and signposted to other agencies to help me once my recovery is balanced. I leave sanctuary lodge now knowing I am a SURVIVOR!!!!!

12 May 2023verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you so much for your detailed and inspiring review. We are all so glad on how far you have come and the journey you have taken. We are wishing you the best in your recovery and hope you stay in touch with us.

13 May 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I felt welcome and safe from the beginning

12 May 2023verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review, we do hope you stay in touch with us and wish you all the best for the future.

13 May 2023