Sanctuary Lodge
Hedingham Rd, Halstead, United Kingdom, CO9 2DW
Verified profile
Verified profile
Reviews
0 %
0 %
0 %
0 %
0 %
*Star rating based on patient reviews
239 reviews
4.75
I’m really grateful to Sanctuary lodge, for all of what I have experienced/learnt , for the professional friendly team, from Therapists, chefs and housekeeping. Thank you all
Thank you for your review. We wish you all the best in your recovery journey. Please do keep in touch via our aftercare and alumni programmes.
23 May 20244.5
It has been a liberating experience. I am grateful.
Thank you for taking the time to leave us a review. We are so pleased you had such a positive experience and wish you all the best in your journey. Please do keep in touch.
18 Apr 20243.75
Caring and helpful
Thank you so much for your review. We look forward to catching up with you soon. Keep up the great work, take care.
11 Jun 20245
Felt safe and cared for
Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.
20 Apr 20244.5
There is so much more to Sactuary than purely drying out and detoxing. There remain challenges ahead but I feel more confident that the structure I can put in place can help me on my journey. However, the ultimate ownership remains mine. Kat, my therapist has been significant in this regard and the majority of the other therapists have contributed throughout.
Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.
23 Apr 20243.75
I found my stay very helpful and gave me the tools I needed
Thank you for taking the time to leave us a review. We wish you all the best in your journey. Please do keep in touch via our aftercare and alumni programmes.
10 Jun 20244.75
It was good overall can’t fault the support workers, cleaners or therapists. Management was lacking though with no clear communication from them when issues were raised and rules were still included in our induction pack that hadn’t been in place since Covid
We are sorry to hear that Sanctuary Lodge did not meet your expectations especially as we normally receive such positive feedback. We will gladly investigate this matter further. Please email complaints@ukat.co.uk.
01 Jun 20245
Excellent experience
Thank you for your review. We look forward to catching up with you soon. Wishing you all the best in your journey.
30 May 20245
I can’t knock my experience at sanctuary lodge at all no waiting list, got meet by lovely friendly staff for the start! Nice facility, nice food and great therapist’s who really know how get the most out of you. Nice spacious rooms with on suites grate facilities including gym and a large garden Would recommend
Thank you for your review, we are so glad you had such a positive experience. We look forward to catching up with you soon. Wishing you all the best in your journey, please keep in touch.
05 Jun 2024