Priory Wellbeing Centre Harley Street 

41 Harley Street, London, United Kingdom, W1G 8QH 

Overall Rating

Overall Experience

4.75

Friendliness

4.74

Wait time

4.75

Cleanliness

4.76

Top feedback

“I have had experiences, predominantly over the phone and by email, with a number of Priory centres. I had my first and only experience with Harley Street, as of writing this, on Friday 29th October. I spoke to a lady by the name of Charlotte, who had called me up for a different reason to the one I was expecting. Despite this, she took at least 30 minutes out of her day to give me the best service I have ever had from a Priory institution to date. She genuinely cared about my experiences and wanted to ensure I got the help and support I needed. She asked all of the questions she could to assist me with finding the right therapist for me and the right treatment. This was a vastly different experience to other times I have called up Priory establishments and left with little to show for it. Charlotte was one of the highlights of my week and if she was qualified to offer therapy herself I think she would have been a really good match - she showed unmatched levels of compassion and care in our short time on the phone. Thank you so so so much.“
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Welcome to Priory Wellbeing Centre Harley Street

Psychiatry
Psychology

About

The Priory Group is respected the world over for its dedication to well-being, and the Priory Wellbeing Centre Harley Street is right in the centre of the capital's medical district. This is a leading outpatient treatment centre specialising in top class mental health support for a broad collection of conditions. It's an excellent choice when you're suffering from depression, anxiety, stress, perinatal mental health issues, eating disorders or addiction. The dedicated team here works hard to give patients individually-tailored mental health treatment from the relevant specialists, and links with Priory hospitals close by mean if you need more intensive treatment, it's convenient. A proper personalised approach means the best possible patient outcomes. With their support you'll overcome your mental health challenges, improve your well-being and enjoy life more. Bespoke treatment, compassionate care, respect and impressive levels of experience and expertise await you here, all delivered with the utmost discretion and confidentiality. There are plenty of flexible outpatient therapy packages available, so you know the cost up front, and the efficient, calm, professional way everything is done contributes to patients' peace of mind. 99% of patients were satisfied with the overall quality of care received here, 98% would recommend a friend, and 85% of their well-being centre patients see an improvement in their depression, so the benefits are clear. Expect the highest standards in mental health care, and services carefully regulated by the Care Quality Commission.

Location

Opening hours

Team

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Sub-Specialties

Addiction
Neuropsychology
Old Age Psychiatry

Treatments and Fees

Reviews

4.75 Overall Patient Trust rating
Overall Experience
4.75
Friendliness
4.74
Wait time
4.75
Cleanliness
4.76
Addiction
1/91
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
I have had experiences, predominantly over the phone and by email, with a number of Priory centres. I had my first and only experience with Harley Street, as of writing this, on Friday 29th October. I spoke to a lady by the name of Charlotte, who had called me up for a different reason to the one I was expecting. Despite this, she took at least 30 minutes out of her day to give me the best service I have ever had from a Priory institution to date. She genuinely cared about my experiences and wanted to ensure I got the help and support I needed. She asked all of the questions she could to assist me with finding the right therapist for me and the right treatment. This was a vastly different experience to other times I have called up Priory establishments and left with little to show for it. Charlotte was one of the highlights of my week and if she was qualified to offer therapy herself I think she would have been a really good match - she showed unmatched levels of compassion and care in our short time on the phone. Thank you so so so much.
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Very clean, well presented, attentive staff
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
My overall experience has been incredible. During my CBT, Harry O’Hayon was knowledgable, supportive and helped me overcome my ocd and anxiety. Can only say this experience changed my life!
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Phillip was friendly and professional, and made an overall difficult treatment much easier.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Very professional
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Very friendly staff, super efficient and accommodating. Overall makes something very difficult easier.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Nice offices, clean, easy to find and staff are very helpful.
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Overall Experience (4/5)
Friendliness (4/5)
Wait time (5/5)
Cleanliness (5/5)
Very good
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Overall Experience (5/5)
Friendliness (4/5)
Wait time (4/5)
Cleanliness (5/5)
Nice location and building. The exact address is hard to find though (not well indicated).
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Overall Experience (4/5)
Friendliness (4/5)
Wait time (4/5)
Cleanliness (4/5)
Staff always friendly and helpful and the therapist I am seeing is very supportive
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Other Reviews