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Optegra Eye Hospital Surrey

Optegra Eye Hospital Surrey

10 Alan Turing Road, Guildford, United Kingdom, GU2 7YF

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All reviews(120)
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Last 7 days
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Cataract Surgery (7)
Cataracts (2)
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*Star rating based on patient reviews

120 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From initial consultation to operation and after care, I found Optegra excellent. Staff explained every step of the way and really took care of me, especially on the day of the operation. I am thrilled with the results, and am seeing better than I've ever seen before.

30 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the inintial presentation, the meeting, the consultation and operation everything wass on time and perfect. The consultant and his assistant were friendly, understanding and went through as much detail as I required. There were different surgery choices and they suggestion was not the most expensive. Would highly recoomend them - thank you

11 Sep 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the moment I attended an Open Evening to find out more about lens replacement surgery to the operation itself, I have been impressed by the professionalism and service provided by everyone involved. As a Registered Nurse myself, I am well aware of standards and quality and can honestly say this is 5 star care from beginning to end. The staff are well informed, spend time explaining the whole procedure and are there with you throughout the journey. I felt no pressure to go ahead with anything and didn't pay a penny until a week before my surgery. The surgeon was extremely approachable and professional, and explained what was happening during the procedure and I didn't feel nervous at all. Aftercare has been brilliant too, to know I can call up any time if I have a worry is very reassuring. My sight is now great, improving every day and I'm very happy I decided to go ahead. I would definitely 100% recommend Optegra to anyone contemplating lens replacement surgery.

24 Aug 2019verified patient

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Although my first appointment was 30 minutes late the reception area is comfortable and has wi-fi and magazines. No real problem. My surgery was very professional and I felt totally at ease and comfortable. Now three weeks after my op I am extremely happy with the outcome.. My follow up appointment also was very professional and all my questions were satisfactorily answered.

24 Aug 2019verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great experience

24 Aug 2019verified patient

4

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
3.00
Wait time

First impression of a first visit was positive- essential tests carried out quickly and professionally. Discussion with the glaucoma consultant indicated possible avenues to explore for future treatment.

24 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A thoroughly professional and courteous experience from start to finish. All the staff were competent and knowledgeable, and led to a relaxing experience which could have been worrying for first timers

24 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The consultant and staff were very helpful and informative. I would definitely recommend Optegrs

25 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Delighted with the results of my Smile laser eye surgery. Many thanks to Alex Shortt, Mangeet Sagoo & their teams at Guildford & in London. Highly recommend them & this procedure.

25 Aug 2019verified patient

4.25

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Had to wait outside a while for somebody to enter the building. Also a 30minute wait (approx) to be seen by the relevant person. However, everybody I saw was very friendly and the facilities were top-notch.

27 Aug 2019verified patient