Have visited the hospital 3 times over 6 months. Very good waiting room with free coffee/tea and biscuits. Receptionists are ok but not particularly warm or welcoming apart from the very basics. The Optometrist is ok, although you can clearly tell that apart from the basic knowledge of operating the machines, he has no deeper knowledge or expertise on the subject area. He also avoids to engage in any sort of ‘medical’ discussion beyond the basic chit chat. For a private hospital one would expect a bit better. My doctor Mr Shortt was good, although you feel a little bit rushed. His PA a bit transactional and cold, overly keen to get the payment sorted. Overall experience 8/10.

I was very impressed with the Optegra Eye Hospital in Guildford. It was situated in a place which was easy to get to and park. The building seemed new and was very clean and comfortable. All the staff were friendly and helpful. My Consultant was excellent and the results after my cataract surgery have been marvellous.

Really pleasant surroundings, scrupulously clean. Excellent staff, first rate Consultant. Both cataract operations went well and I'm thrilled with the result. I would heartily recommend Optegra to anyone.

I found all the staff at Optegra very helpful and informative. Excellent treatment. Highly recommend Optegra.

I was seen very quickly and the staff were very nice and kind.

Two of my bookings were wrong and having travelled to London for operation and feeling very nervous I was told I wasn’t booked in

Very friendly and professional manner throughout the whole process.

Staff were all very pleasant, polite and efficient. The waiting room was welcoming and everything went smoothly from beginning to end.

Excellent service. Rapid response to my referral, efficient scheduling and treatment and friendly staff. Miss Gilvarry’s secretary was very helpful and well organised. The telephone call the day after each op was most appreciated.

Easy to find, welcoming and friendly staff.