For providers
Provider Login
London International Patient Services (LIPS)

London International Patient Services (LIPS)

5 Devonshire Place, London, United Kingdom, W1G 6HL

Verified profile

Verified profile

AboutOpening hoursReviewsGallery
Media
FAQ

Reviews

All reviews(230)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Knee Pain (27)
Herniated Disc or Slipped Disc (15)
Lower Back Pain (14)
Hip Replacement (13)
Knee Surgery (13)

0 %

0 %

0 %

0 %

0 %

*Star rating based on patient reviews

230 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Good experience, the staff of LIPS was generally helpful and professional.

22 Mar 2023verified patient
Patient seen for:
Sports Injuries
Knee Pain

Reply from London International Patient Services (LIPS)

Thank you for taking the time to write your precious review about your experience with our admin team. We appreciate your feedback so much and are always pleased to be at your service.

27 Mar 2023

4.25

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very clear guidance on my procedure, friendly and efficient

29 Jun 2023verified patient
Patient seen for:
Hip Replacement

Reply from London International Patient Services (LIPS)

Thank you for taking the time to write your precious review. We appreciate your feedback so much and are always pleased to be at your service

10 Jul 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Exactly what I would expect from a private clinic.

08 Jan 2024verified patient
Patient seen for:
Tendon Repair
Sports Injury
Trauma Surgery

Reply from London International Patient Services (LIPS)

Thank you for taking the time to share your feedback. We're pleased to hear that our service met your expectations. Providing the level of service you anticipate is important to us, and we appreciate your acknowledgement. If there are any specific areas where we can further enhance your experience or if you have additional comments, please feel free to share them. We value your input and look forward to continuing to meet your expectations in the future.

05 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent top class service all-round

05 Feb 2024verified patient
Patient seen for:
Bone Spurs
Acromioclavicular Joint (ACJ) Excision
Sports Injuries

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Top class service all-round

05 Feb 2024verified patient
Patient seen for:
Rotator Cuff Injury
Rotator Cuff Repair
Shoulder Arthroscopy

Reply from London International Patient Services (LIPS)

Thank you for taking the time to share your feedback with us. We're delighted to hear that you received top-class service all around. Providing exceptional care and service is our goal, and we're pleased that we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our services!

06 Feb 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Fairly welcoming experience. Although the help with navigation around the hospital could have been better. Dr. Andrews was excellent and considered all possibilities when looking to diagnose my issue.

02 Jan 2024verified patient
Patient seen for:
Sports Injuries

Reply from London International Patient Services (LIPS)

Thank you for sharing your experience with us. We're pleased to hear that you found the overall experience fairly welcoming. Your feedback regarding navigation is valuable, and we apologize for any inconvenience. On a positive note, we're delighted to hear that Mr. Andrews provided excellent care and thoroughly considered all possibilities in diagnosing your issue. We appreciate your input and look forward to continuing to provide high-quality care in the future.

05 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional and timely review. Friendly and helpful admin staff.

02 Jan 2024verified patient
Patient seen for:
Sports Injury
MRI Scan (Magnetic Resonance Imaging scan)
Hip and Groin Pain

Reply from London International Patient Services (LIPS)

Thank you for taking the time to share your positive experience! It's wonderful to hear that you found our service professional and timely, and that our admin staff was friendly and helpful. We strive to provide the best experience for our customers, and your comments reinforce our commitment to excellence. We look forward to serving you with the same high standards in the future. Thank you for choosing our services!

05 Feb 2024

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Recommended an excellent consultant and booked an appointment quickly.

22 Dec 2023verified patient
Patient seen for:
Torn Meniscus (Cartilage)

Reply from London International Patient Services (LIPS)

Thank you for sharing your positive experience with us. We're delighted to hear that we were able to recommend an excellent consultant for you and that the appointment was booked quickly. Providing efficient and effective service is a priority for us, and your feedback is greatly appreciated. We value your recommendation and look forward to continuing to meet your expectations in the future.

05 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Just very smooth. And addressed the issue

30 Dec 2023verified patient

Reply from London International Patient Services (LIPS)

Thank you for taking the time to provide your feedback. We're delighted to hear that your experience was very smooth and that we were able to address your issue effectively. We appreciate your feedback and look forward to providing you with excellent service in the future.

05 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent support including my dialysis needs at London Bridge hospital . The surgery was complete very soon after my first referral to Mr Millington . Follow up reviews were excellent in person and over video link

23 Dec 2023verified patient
Patient seen for:
Total Knee Replacement

Reply from London International Patient Services (LIPS)

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you received excellent support, particularly with your dialysis needs at London Bridge Hospital. It's wonderful to know that the surgery, initiated by your referral to Mr. Millington, was completed promptly. We also appreciate your feedback on the follow-up reviews, both in person and over video link. Providing comprehensive and supportive care is our priority, and your comments reinforce our commitment to delivering high-quality services. We value your input and look forward to continuing to provide excellent care in the future. We hope you have a wonderful day.

05 Feb 2024