Keysteps Wellbeing

I have been seeing Angela for nearly 5 years. She is brilliant

We have used Keysteps for over a year and we have found them in that time to be a totally caring and professional team. Everyone has been on hand and respond quickly to our concerns and questions almost instantly even when we assumed them to be closed. When we first contacted Michael we found him to be understanding, compassionate and positive in his approach which is what made us to decide to link up with them, something we have no regrets at all about. We contacted Michael at a very low point of our journey and he gave us hope. From Michael we have linked with Angie, Michelle, Mick and Marsha as well as the rest of the team and we have nothing but praise for their love and warmth that they have shown to us. We are early on our journey of recovery but the road ahead is positive and bright and this is with the guidance we have received from Keysteps.

Michael is a wonderful therapist, I’ve had quite a few different therapist before seeing Michael and none of them have been as personable and knowledgeable. I think half of the battle with therapy is finding someone who not only has the qualification and knowledge but understands.

Michael has really helped me work through a lot. I find great value attending the sessions and his recommendations are helpful. I don’t think I would do without sessions now thank you.

Angela has been unbelievable. I’m 2.5 years sober and Angela has been amazing. I relapsed and fell into financial difficulties and she lowered her rate and gave me extra sessions. She has guided me through grieving both my parents, a break up, recovery. She is kind, graceful, patient (when I’ve missed appointments) and I owe her my sobriety. She is an incredible human being.and I can’t thank her enough for helping me change my life

I don't know how I got to the place when I called Keysteps - but I did! I was a mess and now I am not! Kind non-judgmental and at the end proactive. You cant go from 0 to 10 or 20 to 0 depending .... but it is a family and a support system if I need it.

Been good,

Michael is by far the best therapist I have ever seen, after trying multiple therapists. I learned so much from him. Highly recommended

I had so much reassurance and hope

Overall a very useful service and excellent care by a team of dedicated and excellent professionals. The one and only comment I would make is the (sometimes) poor communication between personnel and the clients. This can lead to confusion and stress which is not ideal when dealing with already stressed clients. On saying that we are delighted that we have discovered Keysteps and we are so grateful for their help and advice and we would link with them again knowing what we know now. Excellent and caring organisation.