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Mount Alvernia Hospital (part of Circle Health Group)

Mount Alvernia Hospital (part of Circle Health Group)

Harvey Road, Guildford, United Kingdom, GU1 3LX

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All reviews(193)
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Last 7 days
Last 30 days
Last 6 months
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Hip Replacement (22)
Colonoscopy (19)
High Intensity Focused Ultrasound (HIFU) (15)
Prostate Cancer (14)
Anaemia (7)

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*Star rating based on patient reviews

193 reviews

3.75

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Very nice place except no parking.

29 Mar 2024verified patient
Patient seen for:
Haemostasis and Thrombosis

Reply from Mount Alvernia Hospital (part of Circle Health Group)

The parking is a problem, we admit. It's as a result of two houses being joined together back in 1935 so we're slightly limited in providing extra spaces. However there is a dedicated space for St Martha Centre patients so please do ask the porters for access if you have to return. Many thanks, Lucy (Marketing Manager)

06 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good hospital - east to get to and staff are all professional and friendly

26 Mar 2024verified patient
Patient seen for:
Liver Function Tests
FibroScan
Hepatology

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thank you for such a lovely review, and for taking the time to leave this feedback. Best wishes, Lucy (Marketing Manager)

06 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic, welcomed and well looked after by an extremely professional and courteous medical professional.

23 Mar 2024verified patient
Patient seen for:
Diarrhoea
Stomach / Abdominal Pain

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Brilliant - so glad to read such positive feedback. Many thanks, Lucy (Marketing Manager)

06 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent. All staff were very helpful

17 Apr 2024verified patient
Patient seen for:
Deep Vein Thrombosis (Blood Clot)

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Great to read this lovely review - thanks for taking the time to leave it. Best wishes, Lucy (Marketing Manager)

11 May 2024

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Clean, very helpful staff.

17 Apr 2024verified patient
Patient seen for:
Enlarged Lymph Nodes
Anaemia

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thanks very much for the positive feedback! Best wishes, Lucy (Marketing Manager)

11 May 2024

4

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Location was good and staff were helpful

17 Apr 2024verified patient
Patient seen for:
Circumcision

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Yes, we are well located for public transport and easily accessible from the town centre. Thanks for taking the time to leave this positive feedback which we do appreciate. Best wishes, Lucy (Marketing Manager)

11 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The only downside is the lack of parking

20 Mar 2024verified patient
Patient seen for:
Non-Hodgkin Lymphoma

Reply from Mount Alvernia Hospital (part of Circle Health Group)

The parking is a problem at times, yes - unfortunately this results from our residential location, as you'll appreciate. We have tried to identify solutions and will continue to work on them. Thanks, Lucy (Marketing Manager)

06 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Efficient and helpful staff in pleasant surroundings. Only downside was small car park.

16 Apr 2024verified patient

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Yes, the parking is currently even more restricted as a result of a £700k investment into our roof refurbishment, which is running ahead of schedule and should be completed in June, when six parking spaces will be reinstated. In the meantime, we are exploring other parking options. Thank you for taking the time to leave this positive feedback. Best wishes, Lucy (Marketing Manager

11 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very pleasant staff and nurses,clean and no waiting.

15 Apr 2024verified patient
Patient seen for:
Blood Cancer

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thanks for taking the time to leave this lovely review - we do appreciate it. Best wishes, Lucy (Marketing Manager)

11 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My only negative comment is the lack of parking at the hospital

13 Apr 2024verified patient
Patient seen for:
Joint Pain

Reply from Mount Alvernia Hospital (part of Circle Health Group)

The parking can be a problem, we admit. It's as a result of two houses being joined together back in 1935 so we're slightly limited in being able to provide extra spaces, but are looking into whether the council might allow us some allocated road parking for our patients, amongst other solutions! Thanks, Lucy (Marketing Manager)

16 Apr 2024