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Mount Alvernia Hospital (part of Circle Health Group)

Mount Alvernia Hospital (part of Circle Health Group)

Harvey Road, Guildford, United Kingdom, GU1 3LX

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Reviews

All reviews(191)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hip Replacement (22)
Colonoscopy (19)
High Intensity Focused Ultrasound (HIFU) (15)
Prostate Cancer (14)
Anaemia (7)

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*Star rating based on patient reviews

191 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I felt very comfortable throughout and never felt uneasy. Really friendly nurses and the food was great!

09 Nov 2022verified patient
Patient seen for:
Acid Reflux
Gastroscopy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Overall, very good experience from arriving at reception to seeing my consultant.

06 Feb 2023verified patient
Patient seen for:
Hip Arthroscopy

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thank you for your positive feedback about your Mount Alvernia experience as a patient and hope you're feeling very well now. Best wishes, Lucy (Marketing)

29 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A first class hospital with some very kind people. They should be very proud.

25 Jan 2024verified patient
Patient seen for:
Prostate Biopsy
High Intensity Focused Ultrasound (HIFU)
Prostate Cancer

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Belated thanks for such a glowing review of the hospital! Best wishes, Lucy (Marketing Manager)

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Waited 5 minutes for my Blood test and 5 minutes for my consultation

24 Jan 2024verified patient
Patient seen for:
PSA Testing
Prostate Cancer

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Great to hear that there was no unnecessary waiting time for you - thanks for leaving this great feedback! Best wishes, Lucy (Marketing Manager)

21 Feb 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very happy with all staff and hospital. Parking can be a problem

14 Feb 2024verified patient
Patient seen for:
Blood Cancer
Anaemia

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Yes, we're working on a solution to the car parking but as you, and all our other patients, will appreciate, the hospital has been converted from two residential houses and we're a bit limited on space! Thanks for the positive feedback elsewhere, Lucy (Marketing Manager)

21 Feb 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Staff are helpful and friendly.

13 Feb 2024verified patient
Patient seen for:
Polycythemia

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thanks for a great 4* feedback rating and best wishes for your onward recovery, Lucy (Marketing Manager)

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Alvernia seems a nice clean hospital very busy well run on time, the only down side is the car park is very small.

08 Feb 2024verified patient
Patient seen for:
Testicular Cancer
Testicular Pain
Testicular Lumps & Swellings

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thanks for the 5* review! Hope the treatment continues to go well. Best wishes, Lucy (Marketing Manager)

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Considerate in the main from all staff, especially newer staff.

09 Jan 2024verified patient
Patient seen for:
Knee Replacement

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Fabulous feedback - thanks for taking the time to leave it. Best wishes, Lucy (Marketing Manager)

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent hospital with very kind staff.

10 Jan 2024verified patient
Patient seen for:
Penile Cancer

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Belated thanks for such a lovely review of the hospital and staff! Best wishes, Lucy (Marketing Manager)

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

First class facility

16 Jan 2024verified patient
Patient seen for:
Prostate Cancer
Bladder Stones

Reply from Mount Alvernia Hospital (part of Circle Health Group)

Thanks so much for the 5* review - much appreciated. Best wishes, Lucy (Marketing Manager)

21 Feb 2024