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Mount Alvernia Hospital (part of Circle Health Group)

Mount Alvernia Hospital (part of Circle Health Group)

Harvey Road, Guildford, United Kingdom, GU1 3LX

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Reviews

All reviews(193)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hip Replacement (22)
Colonoscopy (19)
High Intensity Focused Ultrasound (HIFU) (15)
Prostate Cancer (14)
Anaemia (7)

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*Star rating based on patient reviews

193 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was professional, kind and friendly. I was very well looked after.

21 Nov 2021verified patient
Patient seen for:
Colonoscopy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The staff at reception were so kind, friendly, welcoming. Wonderfully relaxed atmosphere in the waiting room which is so important when you’re waiting for an appointment. Hospital is beautiful and really clean. The doctor and nurse were both kind, friendly, calming and informative. Fantastic experience, can’t thank the team enough!

01 Oct 2022verified patient
Patient seen for:
Ovarian Cysts
Ultrasound

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had an excellent experience in this hospital and found all the staff to be kind and totally understanding whilst you feel at your most vulnerable post-op. The only negative aspect for us was the difficulty of car parking.

21 Oct 2023verified patient
Patient seen for:
Hip Replacement

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great experience

20 Oct 2023verified patient
Patient seen for:
Prostate Cancer

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent all round service.

04 Sep 2023verified patient
Patient seen for:
Hip Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly and efficient

11 Sep 2023verified patient
Patient seen for:
Ankle Tendonitis

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good experience at Mount Alvernia. Reception was business like but friendly. The waiting area is comfortable and I was seen in a timely manner.

03 Sep 2023verified patient
Patient seen for:
Anterior Hip Replacement
Hip Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great service and friendly staff, only negative comment was having to wait a week for an MRI and a second trip to the hospital

29 Sep 2023verified patient
Patient seen for:
Hand & Wrist Surgery
Bicep Injury

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service.

04 Oct 2023verified patient
Patient seen for:
YAG Laser Capsulotomy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I know Mount Alvernia very well as I was PA to a consultant Head and Neck surgeon and we had our office there, which obviously made my time there easier as the staff knew me or of me and really looked after me.

06 Jan 2024verified patient

Reply from Mount Alvernia Hospital (part of Circle Health Group)

So pleased to hear that the staff looked after you so well! Hope you're recovering well now. Best wishes, Lucy (Marketing Manager)

21 Feb 2024