60 results found for TIBIAL TUBERCLE TRANSFER Clinics in CLAPTON, HACKNEY

The reception was vary professional.

Very positive

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Slick venue and helpful friendly staff.

It's always a pleasure to visit the HSSH

During my procedure, I was unlucky, and the nurse in charge of helping me through the night after the surgery was very bad; she was more concerned about dismissing patients than my awful pain, so I kept complaining until the head of nurses went and helped me. Overall, all the other staff were very friendly and helpful during my recovery and procedure.

Very good experience at GOSH. Everyone we met was friendly and kind.

Clean, calm, efficient, centrally located, great consultant.

One small delay otherwise the operation was timely and the staff very good