71 results found for THIGH LIFT Clinics in CLAPTON, HACKNEY

Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.

Fine service

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Efficient and friendly

I was made as comfortable as I could be during my time at the hospital. All staff were great and listened to how I was feeling. Facilities were good and I felt I was kept informed off all updates about my care

Professional and friendly service.

Very good, nice receptionists, thoough some delay with software

Nurses are super kind!

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.