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Spinal Fusion Southfields
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Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
From the moment I entered the building (feeling somewhat apprehensive as I was there for an operation under GA) I felt reassured and welcomed. A member of staff (a nurse I think) who I saw arriving just before 7am made me feel welcome immediately, and explained where I needed to go. Every member of staff I met during my stay was caring, kind, empathetic and compassionate. Nothing was too much trouble for anyone. The theatre staff were reassuring and kind. The Consultant anaesthetist explained what would happen, listened and distracted me effectively. The surgeon listened to me and answered my questions. He explained what would happen and what to expect in the coming days post operatively. All the nursing staff were truly wonderful. They were empathetic, caring, compassionate and knowledgeable. I cannot thank the nursing staff enough. They listened to my concerns and were reassuring and gave knowledgeable explanations to my questions. Thank you to you all.
4.78
515
patient reviews
Verified profile
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
I felt immediately comfortable and welcome. All staff members showed excellent customer service and came across as having a genuine care for me during my visit.
4.77
743
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.
4.72
326
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
The whole process was professional and friendly from reception to consultation. I felt in very safe hands. I was really anxious about what might be found and the consultant explained everything she saw. This was a first class service. One that I am really grateful for.
4.82
523
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
The team was very friendly from arriving at the reception, to then having my scan and the team looked after me especially as I was feeling nervous. I received my results very quickly and it was thoroughly explained to me. I would highly recommend this clinic for anyone looking for a private MRI scan.
4.83
455
patient reviews
Verified profile
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
A very pleasant place with helpful staff.
4.86
269
patient reviews
Verified profile
19 Harley Street, London, United Kingdom, W1G 9QJ
Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.
4.80
145
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Dr Perna was just great, she very thorough and took all the time needed to answer all of our questions. She instills a good sense of confidence
4.61
9
patient reviews
Verified profile
18-22 Queen Anne St, London, United Kingdom, W1G 8HU
very good andcaring
4.89
84
patient reviews
Verified profile
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very efficiently dealt and super friendly receptionist
4.71
473
patient reviews