56 results found for RETINAL IMAGING Clinics in LEA BRIDGE, HACKNEY

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

excellent all round

Very good experience at GOSH. Everyone we met was friendly and kind.

Clean, calm, efficient, centrally located, great consultant.

The reception was vary professional.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

no waiting time, lovely clinic