34 results found for RADIOTHERAPY Clinics in WEST HARROW, HARROW

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Quick appointments. Great specialists.

The hospital was easy to reach and I didn’t have to wait for long before my appointment. Everyone was kind and willing to help. A volunteer also escorted me to the right elevator. Only problem were the bathrooms. They were dirty and there was rubbish on the floor

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

Excellent in both cases

Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.

Really positive experience, great support from the team which really helped with my recovery and food and kitchen service all good. Some of the specific requirements for me (eg cut up and soft options ) got a little lost between different kitchen staff despite their best intenstions and handover notes but it was all manageable and fine and overall food really good and just what I needed

Genesiscare has an exceptional team from the moment you step into the room, feeling scared and uncertain. Lore, Ciara, Melissa, and the newest team member, Chanel (hopefully spelled correctly), immediately put you at ease with their warm and welcoming presence. They are truly a wonderful team. The clinical team, including Mimi, Assia, Shelley, Chelsea, Josiah, and Elma, are also the best of the best. They provide unwavering care for each patient under their watch, never faltering in their dedication. With the patience of saints, they are another wonderful team who truly represent the backbone and spirit of Genesiscare. If I have any recommendation at all, it would be the lavatory inside Genesis Care, should be designated for use by the clinical and admin staff and patients only, and not be accessible to engineers or builders in high visibility clothing. I had an unpleasant experience with the cleanliness level after I followed them in following my radiation treatment. Thank you team for caring

Professional and friendly service.

Very friendly, efficient and timely service. I arrived early and was seen early.