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Verified profile
41 Welbeck St, London, United Kingdom, W1G8EA
Quick appointments. Great specialists.
4.77
1056
patient reviews
Verified profile
National Hospital For Neurology and Neurosurgery, Queen Square, London, United Kingdom, WC1N 3BG
I was looked after, everything explained to me and staff very nice.
4.84
184
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
I attended the Platinum Medical centre and was dealt with promptly and professionally
4.67
2584
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
38 Giltspur Road, London, United Kingdom, EC1A 7BS
efficient and on time .
4.68
31
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.
4.83
469
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.
4.74
1858
patient reviews
Verified profile
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
I was treated professionally and courteously by everyone I dealt with. If there were delays with appointments these were explained to me.
4.76
636
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.
4.77
558
patient reviews