18 results found for PUERPERAL DISORDER Clinics in HEADSTONE, HARROW

Just great service

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

The building was clean and easy to find. Staff were super friendly and helpful

Friendly staff provided warm welcome and clear directions.

An incredibly supportive environment, staffed by highly competent and caring individuals.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Receptionists can sometimes be a little brusque, but otherwise very good overall.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

My experience with Living Mind was a very pleasurable one. The staff were friendly and made me feel at ease. I was able to ask as many questions and raise my concerns about the procedure. They were extremely helpful.