35 results found for PLEURAL EFFUSION Clinics in ALDGATE, TOWER HAMLETS

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Impressive cleanliness, attentive polite staff, very helpful and distinguished

I was made as comfortable as I could be during my time at the hospital. All staff were great and listened to how I was feeling. Facilities were good and I felt I was kept informed off all updates about my care

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

Great. Friendlt Staff

Excellent in both cases

Very good experience

Efficient reception and radiography staff and system

sloane hosiptail Is great