131 results found for OPHTHALMOLOGY Clinics in WHITE CITY, SHEPHERD'S BUSH

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

Excellent care and very kind and helpful staff.Always came immediately if required.I was never made to feel uncomfortable or a nuisance however adequate times I needed help.Medical staff all very experienced and felt completely safe in their hands.

I'm delighted to share my experience with undergoing Presbyond Laser Surgery at Optegra. From the first consultation to the procedure itself, it was truly an exceptional journey. The team at Optegra went above and beyond to ensure I was comfortable. They were incredibly attentive, addressing all my concerns and questions with utmost professionalism. The results of the surgery have exceeded my expectations. I've noticed a significant improvement in my vision, and the newfound freedom from glasses has been truly transformative. I couldn't be happier with the outcome. I highly recommend Optegra to anyone considering laser surgery. Their dedication to excellence and patient care truly sets them apart.

Some of the staff are not too friendly but some are extremely friendly

Excellent service

Helpful staff and seen quickly.

Great service and care, they are efficient and helpful and quick to move me through the process to get my symptoms tested and fixed.

Very welcoming and seen on time

Postive , professional experience with clear communication

The overall experience is excellent.