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Ophthalmology West Hampstead
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Verified profile
25 Queen Anne Street, London, United Kingdom, W1G 9HT
I'm delighted to share my experience with undergoing Presbyond Laser Surgery at Optegra. From the first consultation to the procedure itself, it was truly an exceptional journey. The team at Optegra went above and beyond to ensure I was comfortable. They were incredibly attentive, addressing all my concerns and questions with utmost professionalism. The results of the surgery have exceeded my expectations. I've noticed a significant improvement in my vision, and the newfound freedom from glasses has been truly transformative. I couldn't be happier with the outcome. I highly recommend Optegra to anyone considering laser surgery. Their dedication to excellence and patient care truly sets them apart.
4.90
628
patient reviews
Verified profile
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
i arrived early due to problems on the british rail, on arrival i was told they would try to get me in early. while i was waiting i was offered refreshments.
4.78
734
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Great service and care, they are efficient and helpful and quick to move me through the process to get my symptoms tested and fixed.
4.82
520
patient reviews
Verified profile
5 Devonshire Place, London, United Kingdom, W1G 6HL
Postive , professional experience with clear communication
4.88
230
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, -
excellent all round
4.73
57
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
Very good care
4.74
1850
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
From reception to room, the level of service was truly 5 star Everyone from reception through porters and nurses were very friendly and consider of the patients needs
4.81
1148
patient reviews
Verified profile
142-144 Holland Park Ave, London, United Kingdom, W11 4UE
Very efficient and clean facilities. No waiting time whatsoever.
4.98
126
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Yes very happy with the procedure and the team and the hospital
4.74
184
patient reviews