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Obstetrics & Gynaecology Pimlico
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Pre-surgery: after you get an email from the team about your upcoming surgery, if you have questions you’re going to have to chase a few times to get answers. Calls made, messages left. Neither were returned until I chased. Check in: day of surgery was swift Room: I was allotted a room on the 3rd floor, the room was extremely poor and tired. They don’t have vitals screens in the room to monitor you. Bathroom did not come with any toiletries as advertised in their “polished” marketing facade of a brochure. Room Nurses: very dry, formal. They did not exhibit any sense of humanity, comfort and care. I was a routine job on their checklist to tick off. Food server: The hospital did not bother to ask me in their email pre surgery about dietary intolerance. I was ambushed by a rude male food server to choose something from the menu that was whizzed past me, when I politely declined and asked for a simple chicken breast and steamed veggies. He processed to argue with me and noted I can only get what’s on the menu. How is this even allowed? Rather than excusing himself to seek options, he proceeded to comment on nothing can be done. At which I asked him to leave my room. He started yelling in return at me. How such behavior is allowed baffles me. To talk to a sick patient at their worst time in health and provoke something uncalled for is mind blowing. Recommendation: I will never recommend this place to anyone. No one. My review: is simply based on the facility and their staff, not the ENT surgeon. Weymouth Street Hospital FAILED with their duty of care to look after my wellbeing and health. Especially when I was going under surgery.
We had a very positive experience which resulted in the birth of a beautiful baby girl with our first attempt. We had a previously unsuccessful attempt at a previous clinic, but City diagnosed the issue straightaway, conducted some rectifying surgery and we had incredibly positive results. 9 fertilized embryos (as opposed to 1 previously) and first time success with the transfer. The team at city were very professional and supportive throughout.
Excellent experience, I saw Corinne, she is remarkable.
Excellent pre operation. Post operation follow up by the team was a little more erratic and required me to chase for help/explanations (particularly on rehab but also to clarify a few contradictory instructions) on occasion.
Smooth process. Very informative. Friendly staff.
Timely and efficient service. Highly skilled and competent professional staff.
The nurses and sonographer (Liz) have been great. They have responded to my enquiries very quickly.
My time at Bader Medical Institute has been extraordinary! The staff there are not only exceptionally caring and authentic, but they also created an atmosphere that made me feel completely at ease. I am forever appreciative of the warmth and kindness they extended towards me, as it truly made me feel at home.
Extremely reassuring after a slightly complicated diabetic pregnancy. Kept us very calm after NHS rang various alarm bells unnecessarily. Alway available and very flexible to suit our changing circumstances when my waters broke unexpectedly at 33 weeks. Keith is very personable and stepped in to liaise with other professionals on our behalf at all times and to arrange the correct level of care and lodging at The Portland. If we were to reconsider a third child we would go straight to Keith.