73 results found for NEUROMAS Clinics in TWICKENHAM, RICHMOND

Great. Friendlt Staff

Excellent in every respect. Only visited for a short outpatient appointment.

It provided excellent patient care.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Overall speaking, it’s a good place to visit when you seek private healthcare.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

Outstanding facilities

Very welcoming and seen on time

Welcomed in a very friendly manner, appointment organised very efficiently. Staff was lovely

Clean, calm, efficient, centrally located, great consultant.