20 results found for MINIMALLY INVASIVE KNEE SURGERY Clinics in CHISLEHURST, BROMLEY

Dr Kasem is his Nursing team are the best. Most of the reception staff were great, unfortunately the 1st receptionist I did encounter, was not so friendly and when you are well, this is not very nice and leaves a lasting impression. Whilst I was waiting and saw nurses they were all friendly, polite and professional.

Reception desk was helpful and informative

The practice is accommodating the requests and they also do their best to meet the needs of the patient. The staff is really helpful and friendly.

Great, appointments always on time, nice facility.

Dr Rusinova is a brilliant specialist. Thank you!

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.

Always had a good experience there

The care I received at this hospital was excellent with all the staff being very helpful

it was great!

Excellent - clean and friendly