59 results found for LUMPS AND BUMPS REMOVAL Clinics in HILLINGDON, WEST LONDON

Great. Friendlt Staff

My experience at the Cleveland Clinic was exemplary. There was nothing not to like. Every member of the team that I encountered; from porters , receptionists, booking in clerks, auxilliaries, nurses, doctors and surgeons were completely focused on my well being. The evironment and facilities were welcoming, clean and everything I could possibly require was available. Nothing was too much trouble 24/7. During my treatment at the clinic I managed to lose a pendant and my wedding ring on different occasions! Unbelievably both were found, only because the staff cared to listen and then went out of their way to search and find them. Amazing and truly exceeded all expectations.

very well run place with excellent staff

Experience was fine

Extremely efficient,welcoming and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

Good, large waiting area with free coffee

Ótima experiência com a Dra. Marília. Como paciente psiquiátrico, é essencial que durante a consulta nos sintamos acolhidos, ouvidos e que se gaste tempo explicando o transtorno e o tratamento. Dra. Marília foi a quarta psiquiatra que vi em quatro meses, e a primeira a me acolher. As recepcionistas também são muito atenciosas. Tudo foi feito por WhatsApp, e elas sempre solícitas e amigáveis.

The doctor and nurse were lovely and looked after me well. With hindsight, as my procedure was close to my ear and the noise of my skin being cut was quite traumatic, I would use ear plugs next time, and it would have been nice if this option had been suggested to me. Otherwise everything was great.