12 results found for LIPIDS Clinics in TEDDINGTON, TWICKENHAM

Excellent experience

Always polite and helpful staff.

Professionnel but not the friendliest

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

The reception from Andre and Shabana set the tone and calmed us in a stressful situation

Cleveland Clinic is modern, clean & efficiently run. All the staff were very professional & very caring. Even the food was very good!

Was good experience but not good communication

Always get excellent service and treatment at the Runnymede the only complaint I could raise is the coffee machine in the waiting area is regularly out of service, not a massive issue 😉