59 results found for KYPHOPLASTY Clinics in MERTON, SOUTH LONDON

Friendly staff with a very accurate timing

The place is clean, good location and easy to find address; the staff is punctual.

Flawless care and professional expertise

Very professional, efficient & personable

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

Extremely efficient,welcoming and helpful.

I had a positive experience of my surgery and stay. The hospital is lovely very comfortable and clean. Certainly made a stressful time for me much easier. The nursing staff that cared for me were wonderful. Including the intensive care team who were truly amazing. I felt so safe and that the nurses genuinely cared and did everything they could to keep me comfortable. The surgical team were great at keeping me calm and talking me through what was happening. Would recommend treatment here.

After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience

Outstanding facilities

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.