84 results found for KNEE REPLACEMENT Clinics in ALDGATE, TOWER HAMLETS

Dr Rusinova is a brilliant specialist. Thank you!

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Efficient and timely, almost no wait time which is always appreciated!

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Extremely efficient,welcoming and helpful.

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

One small delay otherwise the operation was timely and the staff very good

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I was made as comfortable as I could be during my time at the hospital. All staff were great and listened to how I was feeling. Facilities were good and I felt I was kept informed off all updates about my care

Quick appointments. Great specialists.