60 results found for KIDNEY STONES Clinics in NORBURY, CROYDON

Always professional and positive experience. Friendly and supportive staff and healthcare professionals.

Extremely efficient,welcoming and helpful.

Diagnostic Centre was fine but printer out of ink, MRI broken which didn't give an overall feeling that it is not a top end clinic

Good hospital excellent facilities

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

I found the experience very good indeed.

Brilliant experience

Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.

Professional and friendly service.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.