156 results found for JOINT PAIN Clinics in WEST END, CENTRAL LONDON

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

I saw Dr Carla for multiple appointments. She was very thorough, listened and made swift recommendations. I had a health screening, full body MRI and allergy testing which was a great way to know my body better. Very happy and never had any wait time!

Extremely efficient,welcoming and helpful.

Well looked after by attentive staff

Nice clean hospital with lovely attentive staff

It's always a pleasure to visit the HSSH

Wonderful and competent

Professional, friendly and super effective - support that corresponded exactly with my needs and delivered fantastic results.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I couldn’t have wished for better care. I find myself easily overwhelmed in strange places. Your receptionists made me feel welcomed and cared for. I nearly got lost on my way to the MRI scanner, but again your friendly staff put me right. The team at the MRI scanner were very careful in their instructions. I felt I understood what was going on at all times. Thank you.