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Verified profile
Chase Farm, Enfield, United Kingdom, EN28SD
Experience as expected.
4.75
472
patient reviews
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35 Weymouth Street, London, United Kingdom, W1G 8BJ
Faultless, kind staff and speedy wait times.
4.73
2674
patient reviews
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Heathbourne Road, Bushey, United Kingdom, WD23 1RD
Initial customer service was great, but when we had an issue with booking, 3 phone calls later with promises of returned calls failed adding unnecessary stress to an unpleasant situation.
4.81
495
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.
4.67
2581
patient reviews
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.
4.74
3013
patient reviews
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20 Devonshire Place, London, United Kingdom, W1B 6BW
I found the experience very good indeed.
4.86
1347
patient reviews
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Unit 710, Centennial Park, Elstree, United Kingdom, WD6 3SZ
Staff were so great, friendly caring I felt so well looked after… the clinic is so clean
4.90
14
patient reviews
Verified profile
Sudbury Hill, Harrow, London, United Kingdom, HA1 3RX
Appointment was on time
4.73
1256
patient reviews
Verified profile
18 Devonshire Street, London, United Kingdom, W1G 7AQ
All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.
4.87
466
patient reviews