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Hepatology Ilford
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Verified profile
38 Giltspur Road, London, United Kingdom, EC1A 7BS
Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.
4.57
23
patient reviews
Verified profile
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Very efficient and great staff
4.77
727
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Very professional and made to feel at ease
4.82
516
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
I found the receptionists very professional and very helpful. The environment and atmosphere was good. It was very busy but well organised.
4.83
445
patient reviews
Verified profile
13-14 Devonshire Street, London, United Kingdom, W1G 7AE
Pleasant staff and efficient blood taking
4.80
286
patient reviews
Verified profile
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
Very friendly and efficient
5.00
7
patient reviews
Verified profile
24 Portland Pl, London, United Kingdom, W1B 1LU
great experience and service at Cleveland Clinic
4.90
53
patient reviews
Verified profile
116 Harley St, London, United Kingdom, W1G 7JL
GI Doctors provided fast and friendly responses to all my questions.
4.75
33
patient reviews
Verified profile
17-18 Dover Street, Mayfair, London, United Kingdom, W1S 4LT
All the staff were very professional
4.92
38
patient reviews
Verified profile
The Consulting Rooms, 23 Harley Street, London, United Kingdom, W1G 9QN
Very good service
5.00
11
patient reviews