57 results found for HEPATOLOGY Clinics in BECKENHAM, BROMLEY

Very professional and made to feel at ease

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

I found the receptionists very professional and very helpful. The environment and atmosphere was good. It was very busy but well organised.

On this occasion the experience has been good.

Pleasant staff and efficient blood taking

I have used this facility on several occasions over the years and have no negatives experience.

Called early afternoon, got the last slot for the same day to meet with Dermatologist Docteur Bouveresse. The welcome person at reception was very nice and helpful. No waiting time.

Great hospital and with caring staff. Highly recommended

All the staff were very professional

Outstanding treatment from the very first out patient appointment. All the staff are so friendly & welcoming - they make you feel relaxed & very comfortable. Food was very good & there was an impressive selection. The room was very spacious, well appointed & the whole place was spotlessly clean.