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Hand & Wrist Surgery North Kensington
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60 Grove End Road, London, United Kingdom, NW8 9NH
I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.
4.72
326
patient reviews
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18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Efficient and friendly
4.78
779
patient reviews
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60 Grove End Road, London, United Kingdom, NW8 9NH
clean, fast and attentative
4.73
3629
patient reviews
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OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
Great. Staff professional and friendly.
4.69
2569
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.
4.67
2581
patient reviews
Verified profile
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Treated with kindness, respect and understanding. Where possible, they were very accommodating, especially with catering. The theatre staff were very reassuring and patient.
4.83
3468
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
I had an excellent experience as a day patient at the Princess Grace. I was welcomed immediately, and taken to my room within ten minutes. The room was clean, quiet and comfortable, and all the nurses, porters and other staff were friendly, putting me at ease. I was taken through the practicalities of the procedure, which was on time and went well. The after-procedure care was very good, with a very attentive, friendly nurse. I was given all the (admittedly limited) catering I wanted and felt no pressure to leave my room after the nurse discharged me. I would happily return to the Princess Grace if needed.
4.74
3012
patient reviews
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164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
A very efficient establishment, run like a clock
4.81
1168
patient reviews
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Praed St, Paddington, London, United Kingdom, W2 1NY
Friendly, professional and prompt.
4.77
556
patient reviews