375 results found for GASTROSCOPY Clinics in WEST MIDLANDS, ENGLAND

Very efficient and quick

The staff are great, can't do enough for you.

i was very happy with my visit and treatment and well looked after by all your team

The staff are friendly. The waiting area is clean and tidy and it’s not too busy

Good experience although some facilities a bit old

Very friendly receptionist

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

thank you for such nice care from everyone who took care of me in difficult moments when I was before and after the surgery, thank you very much.

Excellent, as always.