107 results found for GALLSTONE SURGERY SPECIALISTS in ST MARGARETS, TWICKENHAM

Initial consultation & procedures were dealt with well & quite quick. However, I then had to chase for a follow up, as there was still no reason identified for my diagnosis. The secretary is difficult to get hold, often no replies to emails, so followed up through Spire secretaries. Eventually got a telephone appt, but didn't get called, was then told I should have gone in-person. Next appt cancelled at short notice. Re-schedule appt the Professor didn't turn up, was then told clinic was cancelled, but had no notification, so resulted in a wasted journey. Not sure if I can now be bothered with the hassle to follow up on my health issues!

Miss Jaward was absolutely superb. She explained everything to me before my operation. She was very nice and I could not be happier with the outcome.

An absolutely amazing surgeon who I have since recommended to a number of people. I had total faith in his skills and knew that I would be in safe hands and receive the best possible care. The aftercare has been outstanding - there were times when I would send an email on a Saturday evening not expecting a reply until the Monday and had an immediate response. He is very accessible and thorough too. One of the best surgeons I have encountered.

Intrusive, bossy, short in his manner. Insisted on another in-person follow up. Felt entitled to criticize (my moderate) alcohol intake and put notes on this in my medical letter: I was there to check a hernia tear, not get a moralistic lecture. I urge Mr Wan to reconsider his position as a service provider and also work on his communication skills and bedside manner.