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49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Verified profile
49 Marylebone High Street, London, United Kingdom, W1U 5HJ
1.91 miles - Clerkenwell
Verified profile
4.83
Patient trust score
1260
patient reviews
My appointment with Dr Siddiqui was extremely disappointing. I felt very rushed and he tried to wrap up the call several times before we had talked about some of the issues I wanted to cover. He never once asked is there anything else you’d like to cover, and in the end I left without covering all issues as he was in such a hurry. I don’t feel he explained the tests I needed properly - he just hurriedly threw names of tests at me. I also asked to explain my inbody scores. I feel it was unprofessional for him to say ‘oh it’s just a machine that spews some numbers out, you don’t need to worry about them’ when I had paid for that service. If it’s a load of rubbish to be disregarded, don’t charge me for it!!!! His manner was not rude, but in summary this was not the experience I had booked. It was similar to an NHS 10 minute slot. I got 20 minutes in the end, but I have since found out I was entitled to 30 minutes. This is a million miles from the comprehensive, empathetic GP chat I received at BUPA, twice (different centres). After all, surely the benefit of this service is to discuss all the medical concerns that keep you awake at night. I feel I was robbed of 10 minutes, though his lack of empathy would not make me want to go back to claim them. Shame, as rest of experience at LM was fine.
27 Jan 2023
Verified patient
235 Euston Road, London, United Kingdom, NW1 2BU
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235 Euston Road, London, United Kingdom, NW1 2BU
1.22 miles - Clerkenwell
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There are no reviews for this profile
0
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
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24 Portland Pl, London, United Kingdom, W1B 1LU
1.68 miles - Clerkenwell
Verified profile
4.98
Patient trust score
12
patient reviews
Everyone was friendly and the facilities were incredibly clean. Zero wait time
24 Jan 2023
Verified patient
27 Tooley Street, London, United Kingdom, SE1 2PR
Verified profile
27 Tooley Street, London, United Kingdom, SE1 2PR
1.69 miles - Clerkenwell
Verified profile
4.78
Patient trust score
3344
patient reviews
It was a good experience.
29 Jan 2023
Verified patient
13-14 Devonshire Street, London, United Kingdom, W1G 7AE
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13-14 Devonshire Street, London, United Kingdom, W1G 7AE
1.70 miles - Clerkenwell
Verified profile
4.79
Patient trust score
184
patient reviews
Very well organised and clean, no queuing, swift testing and results
27 Jan 2023
Verified patient
16 Devonshire Street, london, United Kingdom, W1G 7AF
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16 Devonshire Street, london, United Kingdom, W1G 7AF
1.78 miles - Clerkenwell
Verified profile
4.71
Patient trust score
2046
patient reviews
Overall it was good. However, the pre-assessment team when they contact me they provided misleading information and as a result had to contact the consultant’s secretary who spoke to them to correct them regarding my appointment preparation etc. I did receive an apology for it. It should be noted that pre-assessment seem to follow a script rather than listening to the patient or looking at reason why they are coming eg for a simple procedure or a complex operation. I strongly believe that a level of training is required and procedures updated before contacting patient’s to arrange a preassessment
27 Jan 2023
Verified patient