29 results found for EAR NOSE & THROAT SURGERY (ENT/OTOLARYNGOLOGY) Clinics in HARROW, WEST LONDON

The Platinum Medical Centre was very clean and the staff were all professional.

I have just completed a 6 night stay at the Cromwell hospital and could not be more grateful for the wonderful service that I received The staff were always willing to help and support and provide excellent care in a first class facility

Hospital and medical staff, and consultants, were highly professional and eager to assist. Facilities modern and are conveniently located close to public transport.

From reception to nursing staff to physio to consultant - all were patient, kind and professional.

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

I had a relatively quick turnaround from my first outpatient appointment to surgigical procedure, which was excellent. From that moment the care I received from the surgical and nursing teams was first class. My subsequent stay in 15N was faultless and every aspect from catering to hour by hour care was professional and friendly. I stayed slightly longer than expected but there was no rush whatsoever to leave. Couldn’t fault it👍😀

It was an excellent experience.

Great hospital and great staff

Will return

Beautiful presented hospital staff extremely friendly my appointment time was prompt.