24 results found for DYSTONIA Clinics in UNITED KINGDOM

All staff very helpful and friendly.

The receptionist was very friendly and helpful and pointed me in the right direction to where I was going. After being seated I was offered a coffee which was really nice

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Very professional and helpful. Everyone I encountered was friendly.

Excellent service

Spire Hartswood is a lovely hospital. Always very clean and you’re never waiting to long to be seen

Parking is a nightmare yet to be expected. Friendly staff.

We were welcomed by a friendly professional and we were called in on time.