96 results found for DRY EYES Clinics in FENCHURCH STREET, CITY OF LONDON

everything went smoothly as expected

Nice place, very clean with friendly staff who look after you.

Burnett Hodd & Tam Optometry deserves the excellent rating.

Well looked after by attentive staff

Helpful receptionist, nice quiet reception with nice amenities

My eyes are very less dry after the excellent treatment and advice from the Dry Eye Centre. I would recommend this friendly and efficient service to anyone who has trouble with dry eyes. I got an excellent and detailed diagnosis of the state of dryness of my eyes and was taught how to care for them more efficiently. Attending the Dry Eye Centre was a really pleasant and very helpful experience.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.