69 results found for DISCECTOMY Clinics in BROMLEY-BY-BOW, TOWER HAMLETS

The care provided to me by London International Patient Services was outstanding. From first meeting to final discharge, Miss Homa Arshad's professional skill and personal care were exemplary. Through 2 hip replacement operations and the aftercare, I could not have received better treatment, delivered with the friendliest concern and natural empathy. The administrative support of her team matched her care and attention at every stage.

Extremely efficient,welcoming and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always professional and positive experience. Friendly and supportive staff and healthcare professionals.

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Very clean and approachable. Good waiting area for children to keep them occupied

I was seen by Triona and Lizzie. They were absolutely lovely. Extremely polite, professional, explained everything nicely and clearly, and they made the entire appointment a pleasure. I felt safe, comfortable, respected and valued as a patient. Thank you very much from Varsha Thakore

Wonderful, as expected.

Everything was amazing, the care, the staff, the facilities. Really impressed