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Coronary Artery Disease Bermondsey
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
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17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
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272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Great. Friendlt Staff
4.78
527
patient reviews
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24 Portland Pl, London, United Kingdom, W1B 1LU
Very clean clinic and helpful staff
4.91
54
patient reviews
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125 Albemarle Road, Beckenham, United Kingdom, BR3 5HS
sloane hosiptail Is great
4.83
549
patient reviews
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Praed St, Paddington, London, United Kingdom, W2 1NY
Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.
4.77
558
patient reviews
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164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Excellent in both cases
4.81
1169
patient reviews
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3rd Floor, 75 Harley Street, London, United Kingdom, W1G 8QL
Friendly & knowledgeable and Professor Sam Mohiddin explained everything to me expertly. Thank you.
4.96
19
patient reviews
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15 Portland Place, London, United Kingdom, W1B 1PT
It was an online appointment - ran on time, informative and helpful. Thank you
4.94
8
patient reviews
Verified profile
12 Charles Clowes Walk , Nine Elms, London, United Kingdom, SW11 7AD
I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.
5.00
1
patient reviews