224 results found for COMPLEX REVISION SPINAL SURGERY Clinics in EAST OF ENGLAND, ENGLAND

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

Excellent but a longer wait after my consultation to speak to a secretary

Well looked after by attentive staff

The staff are amazing very friendly I was informed every step of the way before and after my operation! Excellent

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent, very warm and welcoming and ensured I was looked after the entire time

On the whole visiting the Spires hospital is a pleasant experience.

I have no criticisms at all

I had a pleasant experience with very professional staff

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.