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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.
4.67
2581
patient reviews
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16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
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Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB
Very pleasant experience
4.83
516
patient reviews
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24 Portland Pl, London, United Kingdom, W1B 1LU
Very clean clinic and helpful staff
4.91
54
patient reviews
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1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Nice room and very quick to the surgery and good care once back in the room
4.71
645
patient reviews
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38 Giltspur Road, London, United Kingdom, EC1A 7BS
Superb facility. Excellent care. Fantastic staff. Everyone from Dr. Archbold to the nursing and front of house teams were amazing.
4.67
30
patient reviews
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Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
Very good, nice receptionists, thoough some delay with software
4.95
9
patient reviews
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17-19 View Road, London, United Kingdom, N6 4DJ
Didn't have to wait long and the hospital was super clean. Can't fault my experience.
4.80
431
patient reviews
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Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
It was an excellent experience.
4.90
10
patient reviews