89 results found for COLORECTAL SURGERY Clinics in ST JAMES'S, WESTMINSTER

Very helpful and efficient

It was an online appointment - ran on time, informative and helpful. Thank you

My over all experienced with Harley Medical Group has been excellent from pre-assessment until I had my surgery. They are very accomodating in terms of appointment changes. The nurses are excellent and very reassuring. The place itself is very good in terms of cleanliness and facilities.

Very friendly staff

Excellent experience

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

My overall experience was very good. Absolutely no complaints. Staff are friendly and always attentive.

Very friendly and efficient

I have used this facility on several occasions over the years and have no negatives experience.

From reception to nursing staff to physio to consultant - all were patient, kind and professional.