80 results found for BARRETT'S OESOPHAGUS Clinics in SOUTHFIELDS, WANDSWORTH

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I attended the Platinum Medical centre and was dealt with promptly and professionally

Efficient and friendly

Professional and friendly service.

My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.

Always great service disappointed though that I will no longer be able to come to this hospital as it no longer does choose and book even though I have been attending for the last two years I feel very let down

Impressive cleanliness, attentive polite staff, very helpful and distinguished

GI Doctors provided fast and friendly responses to all my questions.

Okay, have review separately

Excellent level of service, efficiency and comfort with personable staff throughout.