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Artificial Disc Replacement Blackheath
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Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.
4.74
1858
patient reviews
Verified profile
Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB
Very good hospital and friendly staff
4.83
518
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.
4.79
469
patient reviews
Verified profile
35 Weymouth Street, London, United Kingdom, W1G 8BJ
The building was clean and easy to find. Staff were super friendly and helpful
4.73
2679
patient reviews
Verified profile
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Overall speaking, it’s a good place to visit when you seek private healthcare.
4.81
1909
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
8-11 Queen Square, London, United Kingdom, WC1N 3AR
I would like to praise Natasha. You will see on my record that I have had over 25 scans. I know what takes away my worries and helps me. Natasha's attitude and help to manage my worries and to listen to me made it easier. I would recommend that she shares her attitude approach to colleagues but also other scans in London. You all are leading this. Trust me as a patient with over 5 years of scans with you and Ch. Mews. Thank you.
4.89
323
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
I have seen Marta de Oliveira for pelvic floor Physiotherapy for a couple of times and I can say that was super helpful all I have learned with her. I am now pregnant and not having to deal with the issue I had in the past. I highly recommend her to anyone that has pelvic floor issues. She is extremely professional and friendly.
4.86
1350
patient reviews
Verified profile
19 Harley Street, London, United Kingdom, W1G 9QJ
An outstanding service! The administrative team arranged for my first consultation within 24 hours of my first contacting them. I then had the spinal injection within a week of first seeing Mr Aylott.
4.89
45
patient reviews