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My visit was for a cataract pre operative assessment.
Everyone was very professional and courteous.
I think the reception area needs to be less of a physical barrier, which might encourage the receptionist to be a little friendlier.
My final assessment was with a consultant, who told me there was another problem (with my corneas), which might pose a risk to going ahead with the cataract surgery. This came as quite a shock to me, having readied myself for the op, and since I had not previously read or heard about this possibility anywhere in your information, I feel this is an area for improvement - ie being more specific about the possible outcomes of the assessment. It would also help to have some idea of how much longer the wait will be, as I have now been referred to Bristol Eye Hospital, with no idea how urgent or otherwise my surgery now is.

Fast, efficient and friendly. Happy to attend again at this practice.

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