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Verified profile
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Brilliant experience
4.92
101
patient reviews
Verified profile
1 Welbeck Street, London, United Kingdom, W1G 0AR
My experiences of OneWelbeck have been wholly positive. I have had several consultations, an MRI scan and surgery there and throughout it all I was welcomed by a friendly team who took time to explain things to me. Everyone that I have met there has been professional and friendly, and the whole experience made me feel in very safe hands.
4.90
49
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.
4.77
558
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
I found the experience very good indeed.
4.86
1347
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
London SW1A 1AA, London, United Kingdom, London SW1A 1AA
Will return
4.65
197
patient reviews
Verified profile
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Efficient and friendly
4.78
779
patient reviews
Verified profile
27 Tooley Street, London, United Kingdom, SE1 2PR
All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.
4.79
4334
patient reviews
Verified profile
St Thomas Street, London, United Kingdom, SE1 9BS
Efficient and effective. Well recommended.
4.78
3577
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Professional and friendly service.
4.82
546
patient reviews