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PSYCH2U

11 Chesterman Street, Moonah, Australia, 7009

Specialties:

Psychiatry

Psychology

4.29

/5

(25 reviews)

11 Chesterman Street, Moonah, Australia, 7009

Specialties:

Psychiatry

Psychology

Areas of expertise

Anxiety Disorder
11
Post-Traumatic Stress Disorder (PTSD)
10
Depression
8

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Expert in:

About PSYCH2U

PSYCH2U is Australia’s longest-running virtual mental health provider, delivering affordable, high-quality and timely care since 2011. Trusted by patients and GPs nationwide, PSYCH2U was founded with a clear mission: to make mental health and wellbeing support accessible and sustainable for all Australians.

What sets PSYCH2U apart is its integrated model of care. As one of the few virtual providers offering access to both psychologists and psychiatrists, the service provides comprehensive assessment and treatment options under one umbrella. This collaborative approach ensures patients receive the right level of care, whether that involves psychological therapy, psychiatric assessment, medication management, or a combination of services.

The experienced team includes 30 psychiatrists and 10 psychologists, delivering an average of 20,000 consultations per year. This scale reflects PSYCH2U’s significant contribution to improving access to timely mental healthcare, particularly in areas where local services may be limited.

Care is tailored to each individual, with a strong emphasis on personalised treatment plans designed to support long-term wellbeing. Patients can expect evidence-based counselling and therapies delivered with professionalism, compassion and clinical excellence.

Appointments are typically available within one week, and services are accessible across all of Australia, including rural and remote communities, ensuring convenient and affordable mental healthcare nationwide.


Facilities at a glance

This practice offers a range of facilities and services.

Taking private patients
Taking public/Medicare patients
Sees Work cover patients
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Specialties

  • Psychiatry
  • Psychology

Areas of expertise

Click the bar to read patient reviews

Anxiety Disorder
11
Post-Traumatic Stress Disorder (PTSD)
10
Depression
8
Counselling
8
Stress
4
Anger Management
2
Trauma
2
Work Stress
1
Video Consultation
1
Cognitive Behavioural Therapy (CBT)
1
Co-ordinated Multi-Disciplinary Care
1
Bipolar Disorder
1
Schizophrenia
1
Chronic Pain
1
Life Coaching
1
Facial Pain
1
Acceptance and Commitment Therapy (ACT)
Addiction
Adjustment Disorder
Alcohol Dependence (past or present)
Alcohol Withdrawal
Alcoholism
Anorexia
Attention Deficit Hyperactivity Disorder (ADHD)
Autism
Autism Assessment
Borderline Personality Disorder
Child & Adolescent Mental Health
Disability Rehabilitation
Eating Disorders
Electroconvulsive Therapy
Eye Movement Desensitisation Reprocessing (EMDR)
Mindfulness-Based Cognitive Therapy (MBCT)
Neurodevelopmental Conditions
Obsessional Behaviour
Obsessive Compulsive Disorder (OCD)
Panic Disorder
Personality Disorders
Phobias
Post Natal Depression (PND)
Psychosis
Sleep Disorders
Transcranial Magnetic Stimulation (TMS)
Trauma/Complex Trauma

Insurers

  • HCF

Location

Opening hours

Monday

08:30 - 18:00

Tuesday

08:30 - 18:00

Wednesday

08:30 - 18:00

Thursday

08:30 - 18:00

Friday

08:30 - 18:00

Saturday

Enquire

Sunday

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11 Chesterman Street, Moonah, Australia, 7009

Reviews

1.25
verified patient
13 May 2026

Perhaps it was the person assigned to me but the session was awful. It started with technology problems with getting the meeting up and running. The session itself resulted in me needing sessions with a qualities psychologist to try to mediate the damage done by the person assigned to me. To give an example, at one point the person assigned to me said "oh dear, I feel as though I am making you even sadder", this was so unprofessional and I cannot believe it was said to me. I won't be using this service again.

Reply from Doctify
18 May 2026

Thank you for taking the time to share your feedback. Your healthcare provider has contacted Doctify and would like to discuss your experience with you directly. Please contact them on +611300472866.

3.75
verified patient
11 May 2026

What l want is a lost cause, lm to week to do , what l should be doing

Patient seen for:
3.75
verified patient
07 May 2026

I found Dr Elida Assenheimer to be extremely kind, helpful and non judgemental She is exceptionally knowledgable I felt listened to, and her guidance and support exceeded expectations I would highly recommend her

4.75
verified patient
07 May 2026

Initially apprehensive about using an online session however found the service provider to be excellent. Only issue was attempting to log in with sound and picture. It was very difficult to get support from the two options provided despite trying to login 10 minutes prior to the session commencing. Caused initial distress.

Patient seen for:
4.50
verified patient
06 May 2026

It was good. I always feel much better after my appointments

Patient seen for:
4.75
verified patient
06 May 2026

I am allowed to speak as to how i feel about everything and anything. There is absolutely no judgment on me as a person with my own personal life experiences. Thank you Jackie. Ian

5.00
verified patient
06 May 2026

I've been talking to this lady for abt 2yrs. I have learnt a lot about myself & how to deal better with other humans. I cannot recommend this lady any higher. She can quietly put me back in my box and adjusts her techniques when necessary.

4.75
verified patient
06 May 2026

Dr Danny Taylor has a great understanding of schizophrenia and psychosis and is knowledgeable helpful and practical. I have trust in his ability and would highly recommend him to other's

3.75
verified patient
06 May 2026

Waited 30 minutes n got called away from my appointment

5.00
verified patient
06 May 2026

Very good thank you

Patient seen for:
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Services

Taking private patients
Taking public/Medicare patients
Sees Work cover patients
PSYCH2U logo

Get to know PSYCH2U

FAQ

What are PSYCH2U's reviews like?

PSYCH2U's overall patient rating is 4.29 out of 5 stars on Doctify.

This is based on 25 reviews.

When is PSYCH2U open?

PSYCH2U is open Monday (08:30 - 18:00), Tuesday (08:30 - 18:00), Wednesday (08:30 - 18:00), Thursday (08:30 - 18:00), Friday (08:30 - 18:00)

Does PSYCH2U accept new patients?

PSYCH2U generally accepts new patients.

Get in touch with this practice to enquire as a new patient